| To provide the utmost convenience for our customers, we provide a few different ways of ordering: |
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- via email: Please send us your files to sales@oneinkjet.com.
*Files no larger than 25MB can be sent via e-mail.
- via WeTransfer: Please upload your files up to 2GB to theoneinkjet.wetransfer.com.
- Visit Our Shop: Please prepare your own artwork file and seek for our Customer Service Executive for assistance. We support USB, SD, micro-SD, CF, M2, memory sticks and portable hard disks.
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| Please be patient while waiting for our response, it is not necessary to call us as it would cause unnecessary inconvenience. If you do not receive our response within 1 hour, please contact us at +65 6100 1818 or fax to +65 6341 7595. |
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| Product Collection |
- Completion Time: 2-3 working days upon confirmation of orders.
- For large quantities, please check with customer service for completion time.
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| Urgent Products |
We need to know the exact order quantities, materials and etc in order to determine the situation, the customer will be given a new quotation and production timeline.
*Minimum charge for Urgent Order is $10.90 |
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| Collection Time |
- Monday - Friday: 9:30am - 5:45pm
- Saturday: 9:30am - 12:45pm
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| View Google Map |
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| Delivery Services |
| All prices are inclusive of GST. Prices subject to change without prior notice. |
- We deliver your item to everywhere in Singapore excluding Tuas, Jurong Island and other offshore islands.
- Payment for delivery must be settled before the delivery date.
- We do not provide EXPRESS or specific time delivery service.
- Delivery arrangement to be made at least one day in advance.
- Our deliveryman will not conduct demonstration or installation upon delivery of products. (please contact our Customer Service for instruction and demonstration).
- There will be an extra charge of the same delivery amount for additional trip if; the delivery address is wrong; or nobody is there to pick up the goods and needs another trip; or change of delivery address (provided that the driver is available).
- Delivery starts from S$109.00 and depends on the location.
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| *Delivery Time: 10:00am to 6:00pm (Monday - Friday) |
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| Bank Details |
OCBC Bank
596604652001 |
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